Privacy Policy

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VRX Simulators

Last Updated: Sep 5 2025

1. INFORMATION WE COLLECT

We collect the following personal information when you purchase tickets for our virtual racing events:

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • iRacing Member ID
  • Sportcar iRating

Payment Information:

  • Credit card or debit card information
  • Billing address
  • Transaction details

Technical Information:

  • IP address
  • Browser type and version
  • Device information
  • Log data

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process ticket purchases and payments
  • Send event confirmations and updates
  • Provide customer support
  • Send marketing communications (with consent)
  • Comply with legal obligations
  • Prevent fraud and security breaches

3. INFORMATION SHARING

We share your information with:

  • Payment processors (Stripe, PayPal, etc.)
  • Event management platforms
  • Email service providers
  • Legal authorities when required by law

We do not sell your personal information to third parties.

4. DATA SECURITY

We implement industry-standard security measures including:

  • SSL encryption for data transmission
  • Secure payment processing
  • Limited access to personal information
  • Regular security audits

5. DATA RETENTION

We retain your information for:

  • Payment records: 7 years for tax and legal compliance
  • Marketing data: Until you unsubscribe

6. YOUR RIGHTS

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of marketing communications
  • Request data portability

7. COOKIES

We use cookies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience

You can disable cookies in your browser settings.

8. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. CHILDREN'S PRIVACY

We do not knowingly collect information from children under 13. If you are under 13, do not provide personal information without parental consent.

10. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place.

11. CHANGES TO THIS POLICY

We may update this policy periodically. Changes will be posted on our website with the updated date.

12. CONTACT US

For questions about this privacy policy or your personal information:

VRX Simulators
Email: sales@vrx.ca
Address: 8594 Deception Pl, North Saanich BC V8L 5C4
Phone: 778-351-0873

13. LEGAL BASIS (FOR EU RESIDENTS)

We process your data based on:

  • Contract performance (ticket sales)
  • Legitimate interests (marketing, security)
  • Legal compliance
  • Consent (where required)

14. CALIFORNIA RESIDENTS

Under CCPA, you have additional rights including the right to know what personal information is collected and the right to opt out of the sale of personal information.